Terms of Service

1. Agreement to these terms

By accessing the Site, submitting a form, or booking a call, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Site.

If you are using the Site on behalf of a company, you represent that you have authority to bind that company to these Terms, and “you” means that company.

2. Who we are

JW Media LLC is a Michigan limited liability company. We provide marketing services to epoxy and concrete coating companies, including paid advertising, landing pages, lead qualification, appointment setting, follow-up automation, and reporting.

3. Who may use this site

The Site is intended for business owners and operators. You must be at least 18 years old and able to enter into a binding contract. The Site is not directed to consumers or to children.

We may decline to work with anyone, and we may refuse or cancel a booked call at our discretion.

4. This site is not an offer or a contract

Everything on the Site — including descriptions of the Qualified Flooring Engine, appointment figures, timeframes, pricing structure, and any guarantee — is marketing information. It is not an offer capable of acceptance, and it does not create a contract between us.

Our services are governed only by a separate written service agreement signed by both parties. If anything on the Site conflicts with that signed agreement, the signed agreement controls. No obligation to provide services arises until that agreement is executed.

5. Booking a call

When you submit a form or book a call, you agree that the information you provide is accurate and that you are authorised to provide it. We use it to assess whether our services are a fit, to schedule and confirm the call, and to follow up.

Booking a call does not obligate either of us to anything. We may determine that we are not a fit, and we will say so.

6. Communications you agree to receive

By providing your contact details, you agree that we may contact you by email, phone, and — if you have given consent — text message, about your inquiry, your scheduled call, and our services.

You can opt out of marketing email using the unsubscribe link in any marketing email, and out of text messages by replying STOP. Consent to receive marketing messages is not a condition of purchasing anything from us. Message frequency varies, and message and data rates may apply. Full detail is in our Privacy Policy.

7. Results, figures, and guarantees

Any appointment figures, timeframes, or outcomes described on the Site describe what our system is built to produce. They are not a promise of what your business will achieve.

You are responsible for your own business decisions. We do not provide legal, financial, tax, or accounting advice.

8. Intellectual property

The Site and its contents — including copy, layout, design, logos, graphics, and the name “Qualified Flooring Engine” — are owned by JW Media or its licensors and are protected by intellectual property laws.

You may view and print pages for your own internal business use. You may not copy, republish, sell, licence, or create derivative works from any part of the Site, or use our name or logo, without our prior written permission.

Third-party names and marks appearing on the Site, including FACEBOOK and INSTAGRAM, belong to their respective owners and are used for identification only.

9. Acceptable use

You agree not to:

• Submit false, misleading, or fraudulent information
• Submit anyone else's personal information without their permission
• Use the Site for any unlawful purpose, or in violation of these Terms
• Attempt to gain unauthorised access to the Site, its systems, or its data
• Scrape, harvest, or systematically collect data from the Site
• Introduce malware, or otherwise interfere with the Site's operation
• Reverse engineer, decompile, or attempt to derive the source of any part of the Site
• Book calls in bad faith, or repeatedly fail to attend booked calls

We may suspend or block access to the Site at any time, without notice, if we believe these Terms have been breached.

10. Third-party sites and services

The Site uses and links to services we do not control, including form, scheduling, advertising, and analytics providers. We are not responsible for their content, availability, or practices, and linking to them is not an endorsement.

This Site is not part of the Facebook or Meta Platforms, Inc. website, and it is not endorsed by Meta in any way.

11. Disclaimer of warranties

The Site is provided “as is” and “as available”, without warranties of any kind, whether express, implied, or statutory. To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that the Site will be uninterrupted, timely, secure, or error-free, that defects will be corrected, or that the Site is free of harmful components. Some jurisdictions do not allow the exclusion of certain warranties, so parts of this section may not apply to you.

12. Limitation of liability

To the fullest extent permitted by law, JW Media and its members, officers, employees, and contractors will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunity, arising out of or relating to your use of the Site — whether based in contract, tort, negligence, strict liability, or otherwise, and whether or not we were advised of the possibility.

Our total aggregate liability arising out of or relating to the Site will not exceed one hundred U.S. dollars ($100).

This section does not limit liability that cannot be limited under applicable law. It does not govern liability under a signed service agreement; that agreement contains its own terms.

13. Indemnification

You agree to indemnify and hold harmless JW Media and its members, officers, employees, and contractors from any claims, damages, liabilities, losses, and expenses (including reasonable legal fees) arising out of your use of the Site, your breach of these Terms, or your violation of any law or the rights of a third party.

14. Governing law and disputes

These Terms are governed by the laws of the State of Michigan, without regard to its conflict of laws rules.

Any dispute arising out of or relating to these Terms or the Site will be brought exclusively in the state or federal courts located in Kent County, Michigan, and you consent to the personal jurisdiction of those courts.

Before filing anything, you agree to contact us and attempt to resolve the dispute informally for at least thirty (30) days.

15. Changes to these terms

We may update these Terms from time to time. When we do, we will change the “Last updated” date at the top. Continuing to use the Site after an update means you accept the revised Terms. If you don't agree, stop using the Site.

16. General

If any provision of these Terms is found unenforceable, the rest remain in effect. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of assets.

These Terms, together with the Privacy Policy, are the entire agreement between you and JW Media regarding the Site, and supersede any prior understanding about it.

17. Contact us

Questions about these Terms:

JW Media LLC
5799 Rollaway Dr NE
Grand Rapids, MI 49321
United States
Email: [email protected]
Phone: (616) 240-5174

We read every message and reply ourselves.